Lower costs, reduce risk, and accelerate time-to-value with proven utility technology implementation.
The utility industry is evolving rapidly. Staying ahead means more than adopting new technology—it means transforming your mission-critical systems to deliver measurable value for your organization, your employees, and your customers.
We guide utilities through a complete software system transformation. From strategic direction to seamless implementation, our team ensures that every project results in lasting business impact, not just new technology.
The utility industry is evolving rapidly. Staying ahead means more than adopting new technology—it means transforming your mission-critical systems to deliver measurable value for your organization, your employees, and your customers.
We guide utilities through a complete software system transformation. From strategic direction to seamless implementation, our team ensures that every project results in lasting business impact, not just new technology.
In CIS & AMI Expertise
Full CIS & AMI Implementation projects
Average years of staff CIS & AMI experience
In AMI & CIS Expertise
Full AMI & CIS Implementation projects
Average years of staff AMI & CIS experience
Meters impacted
Utility CIS & AMI clients across North America
CIS & AMI assessments and studies
CIS & AMI vendor selections
Meters impacted
Utility AMI & CIS clients across North America
AMI & CIS assessments and studies
AMI & CIS vendor selections
We specialize in transforming:
Customer Information Systems (CIS)
Customer Self-Service Platforms (CSS)
Workforce & Asset Management Systems (WAMS)
Contact Center as a Service (CCaaS)
We specialize in transforming:
Customer Information Systems (CIS)
Customer Self-Service Platforms (CSS)
Workforce & Asset Management Systems (WAMS)
Contact Center as a Service (CCaaS)
Our proprietary methodology, E Source NavigateOne™, is a proven, scalable, and customizable framework built specifically for utility software initiatives. With NavigateOne, you get:
Real-time threat detection, incident response automation, and compliance management through Splunk’s powerful analytics, providing enhanced security and proactive risk management.
Cloud-based communication solutions that streamline voice, video, and collaboration tools, allowing businesses to reduce telecom costs, improve productivity, and scale communication across teams.
Next-Generation Firewalls that offer deep packet inspection, application control, and advanced malware protection, helping businesses stay ahead of evolving cyber threats while enhancing network security.
Complete end-to-end visibility across hybrid cloud environments, enabling businesses to monitor application performance, optimize resources, and improve user experience in real-time.
Real-time threat detection, incident response automation, and compliance management through Splunk’s powerful analytics, providing enhanced security and proactive risk management.
Cloud-based communication solutions that streamline voice, video, and collaboration tools, allowing businesses to reduce telecom costs, improve productivity, and scale communication across teams.
Next-Generation Firewalls that offer deep packet inspection, application control, and advanced malware protection, helping businesses stay ahead of evolving cyber threats while enhancing network security.
Complete end-to-end visibility across hybrid cloud environments, enabling businesses to monitor application performance, optimize resources, and improve user experience in real-time.
Real-time threat detection, incident response automation, and compliance management through Splunk’s powerful analytics, providing enhanced security and proactive risk management.
Cloud-based communication solutions that streamline voice, video, and collaboration tools, allowing businesses to reduce telecom costs, improve productivity, and scale communication across teams.
Next-Generation Firewalls that offer deep packet inspection, application control, and advanced malware protection, helping businesses stay ahead of evolving cyber threats while enhancing network security.
Complete end-to-end visibility across hybrid cloud environments, enabling businesses to monitor application performance, optimize resources, and improve user experience in real-time.
Real-time threat detection, incident response automation, and compliance management through Splunk’s powerful analytics, providing enhanced security and proactive risk management.
Cloud-based communication solutions that streamline voice, video, and collaboration tools, allowing businesses to reduce telecom costs, improve productivity, and scale communication across teams.
Next-Generation Firewalls that offer deep packet inspection, application control, and advanced malware protection, helping businesses stay ahead of evolving cyber threats while enhancing network security.
Complete end-to-end visibility across hybrid cloud environments, enabling businesses to monitor application performance, optimize resources, and improve user experience in real-time.
Strategy and Assessment: Data-driven analysis to determine if you should maintain, upgrade, or replace your systems—plus digital transformation roadmaps, cybersecurity services, and business case development.
Vendor and Integrator Selection: End-to-end support for RFP development, evaluation frameworks, demos, and vendor validation.
Contract & SOW Negotiation: NavigateOne SOW ensures risk mitigation and empowers you to negotiate from a position of strength.
Implementation Leadership: Program management, quality readiness, automated testing, training, and organizational change management to deliver real business outcomes.
Why Utilities Choose Us
Deep Industry Knowledge
Decades of first-hand experience with leading vendors and integrators.
Proven Methodology
NavigateOne combines strategy, tools, accelerators, and templates designed for utilities.
End-to-End Partnership
From early assessment to go-live, we walk with you every step of the journey.
Award-Winning Tools
Including our NavigateOne SOW and ICue Enterprise Project Management Suite.
Case Study
Case Studies
NavigateOne was the essential guide for our project.
The NavigateOne methodology streamlined the many steps of our robust selection process, which enabled our team to focus on the value of vendors’ solutions and the fit of their corporate cultures.
The team took the time to understand our specific challenges when they set out to guide our project. That leadership from the very beginning, joined with the structured guidance of NavigateOne, ensured that we never lost sight of our goals and always had the support we needed.
NavigateOne was the essential guide for our project.
The NavigateOne methodology streamlined the many steps of our robust selection process, which enabled our team to focus on the value of vendors’ solutions and the fit of their corporate cultures.
The team took the time to understand our specific challenges when they set out to guide our project. That leadership from the very beginning, joined with the structured guidance of NavigateOne, ensured that we never lost sight of our goals and always had the support we needed.
Let’s Transform Together
Don’t let outdated systems hold back your utility’s digital future. Partner with us to unlock efficiency, compliance, and customer satisfaction with confidence.
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